Twilio

Step 1: Twilio Account Setup & Credentials

1. Create a Twilio Account

• Visit Twilio Sign Up and register.

• Verify your email and log in to the Twilio Console.

  • Purchase a suitable plan and a Twilio phone number.

1. Obtain API Credentials

• In the Twilio Console, find your Account SID and Auth Token under Account Info.

  

  Obtain API Credentials
• Purchase a Twilio phone number for outbound calls.

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Step 2: Information Needed for Outbound Call Alerts

Provide the following details to enable automated outbound call alerts:

Field	Description	Example
Account SID	Your Twilio Account SID	ACxx
Auth Token	Your Twilio Auth Token	xx
Phone Number	Twilio phone number used for outbound calls	[phone]
Recipients	Comma-separated list of phone numbers to receive alerts	[phone], [phone]
Message Text	Custom message to be delivered during the call	Alert: Action Required

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Deliverables

Please email the to [e-mail]:

1. Twilio Credentials

• Account SID

• Auth Token

• Twilio Phone Number

1. Alert Configuration

• Recipients

• Message Text

• Enabled

• Time Window

• Severity

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