> For the complete documentation index, see [llms.txt](https://docs.threatdefence.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.threatdefence.com/legal-and-compliance/privacy.md). # Privacy This page summarizes ThreatDefence’s approach and commitment to protecting customer and user privacy. For the full Privacy Policy, please refer to: [ThreatDefence Privacy Policy](https://threatdefence.com/privacy-policy) *** ## Our Commitment ThreatDefence is committed to safeguarding the confidentiality, integrity, and availability of customer data. We handle all data in line with global privacy regulations and industry best practices, ensuring that people, processes, and technology — including our platform and SOC operations — are always in scope. *** ## Key Principles * **Minimal Data Collection**: We collect only what is required to deliver our services (e.g., log data, telemetry, user account details). * **Purpose Limitation**: Data is used strictly for security operations, monitoring, and compliance obligations. * **Transparency**: Customers are informed of what data is collected, how it is processed, and for what purpose. * **Security by Design**: Data is encrypted in transit and at rest, with strict access controls and ongoing audits. * **Customer Rights**: We support customer rights to access, correct, and remove personal data where required by law. *** ## Data Handling * **Retention**: Security and operational data is retained only for periods defined in contracts or regulatory obligations. * **Sharing**: ThreatDefence does not sell customer data. Limited sharing may occur with trusted service providers under strict contractual obligations. * **Global and Local Compliance**: Our operations comply with global standards such as ISO 27001, SOC 2, PCI DSS, GDPR and HIPAA. *** ## Australian Privacy Compliance For customers hosted in Australia, ThreatDefence is compliant with: * **Privacy Act 1988 (Cth)** – Including the **Australian Privacy Principles (APPs)**. * **ASD ISM (Information Security Manual)** – Ensuring privacy controls align with national security frameworks. * **Data Sovereignty Commitments** – All Australian customer data is processed and stored **onshore in Tier-4 certified datacentres**. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.threatdefence.com/legal-and-compliance/privacy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.