IR Responsibilities

Incident Response: Your Partner in Resolution, Not Just Detection

As a core component of our SIEM/SOC service, every plan includes a minimum of 4 hours of dedicated Incident Response and unlimited ad-hoc support for confirmed security incidents. This is our commitment to you: when a breach occurs, the ThreatDefence team assumes full responsibility and accountability for guiding you from chaos to complete resolution.

Our End-to-End Responsibility

We don't just alert you and step away. We own the outcome.

• Breach Identification & Analysis: We determine the scope and root cause of the incident.

• Threat Hunting & Eradication: We proactively hunt across your environment to ensure no other assets are compromised and that all traces of the threat actor are removed.

• Containment & Isolation: We execute immediate containment strategies, including network isolation of affected assets if required, to prevent further damage.

• Forensic Assurance & Closure: We provide a complete forensic report with evidence of the breach and its eradication, giving you confidence that the incident is fully resolved.

The ThreatDefence Advantage: Built-In "Pre-Crime" Forensics

Because our SIEM platform acts as a continuous recorder, a breach is often captured in our logs even if it was not initially detected. This unique capability allows us to perform a full forensic investigation, providing a clear timeline and understanding of the attack that other providers cannot match.

To ensure a swift and effective response, our roles are clearly defined:

ThreatDefence SOC Team is Responsible For:	Your IT Team is Responsible For:
✅ Leading the incident response investigation. ✅ 24/7 threat hunting and eradication. ✅ Providing expert advice on remediation. ✅ Validating remediation actions. ✅ Delivering a full forensic report and closure.	✅ Applying remediation steps (e.g. changes). ✅ Rebuilding or restoring affected systems. ✅ Implementing recommended security uplift. ✅ Managing internal stakeholders' comms.

Your Single Point of Accountability

There is no need to engage expensive external digital forensics and incident response (DFIR) consultants. We are your single, fully accountable partner, equipped to manage the entire lifecycle of a security incident from start to finish.

Our goal is not just to find threats, but to ensure they are completely eliminated and your business is secured against future attacks.